Frequently Asked Questions
How much will this cost?
We only do work on a fixed fee basis. We will tell you what that fixed fee is before we start work and we stick to our quotes.
Sometimes the scope of a job changes midway through the job, in those circumstances we will give you a quote for the new work and only undertake that work for you if you agree with the quote. Surprises are best left for birthdays!
When can you get this to me?
As soon as you need it. Within 24 hours? No problem. Seriously. In nearly all circumstances we can get you documents when you need them, except ‘yesterday’ (as our time travel machine needs a new fuse).
So just let us know when you need the work done and we will hit your timelines. Invariably we deliver before the scheduled time and date.
How do I know that you are good at what you do?
Good question. This is a tough one to answer. We have looked at thousands of contracts. Literally. We know what should be in them and what shouldn’t be.
Plus we can see a commercial risk at 1000 yards at night in snow storm with one eye shut. But you don’t need to take our word for it, have a look at some of our testimonials plus we offer a no questions asked money back guarantee if you are not happy.
Where do you provide services?
Australia wide. Given the state of technology we are not geographically limited to providing services in one city.
We have clients from Port Douglas to Perth and most places in between!
Plus most key laws in Australia are Commonwealth laws, so where you are located is largely irrelevant.
Can I come in and see you?
Generally ‘no’. We operate online and over the phone. Our business model has been structured like this to keep costs as low as possible so that we can provide sharp prices to you.
But in saying that, this is not a hard and fast rule and if you feel like coming past and buying us a coffee we won’t say ‘no’ (a skinny lactose free decaf mocha for me please. Ha!).
What one bit of advice would you give me before hiring a lawyer?
That’s easy, you will get the best result from a lawyer that is experienced (so they know what they are doing and the most efficient way of getting it done whilst still legally protecting you), provides fixed fee quotes, provides timely and detailed responses and is easy to deal with.
If you find all those traits in a lawyer/law firm then you have hit legal nirvana. On that we were thinking of changing our name from The Contract Company to legalnirvana.com. Don’t take our word for it…see what our clients have to say about us.